Shipping policy
At The Find Preloved Boutique, we carefully package and dispatch all orders to help ensure they reach you safely.
Standard Shipping (Parcel Post):
- Flat rate shipping of $13 Australia-wide.
- If your parcel exceeds standard sizing, we’ll contact you regarding any additional shipping costs, which typically range between $10 - $20 depending on size and weight.
- Delivery is estimated at 2+ business days from the date of dispatch.
- Please allow up to 7 business days from the date of purchase for order processing and dispatch. If there are any delays beyond this timeframe, we’ll be in touch directly.
Express Shipping:
- Flat rate shipping of $18 Australia-wide.
- If your parcel exceeds standard sizing, we’ll contact you regarding any additional shipping costs. These typically range between $15 - $30 depending on size and weight.
- Orders are dispatched the next business day after purchase. If there are any delays beyond this timeframe, we’ll be in touch directly.
If you need your order urgently, please get in touch with us before placing your order and we’ll do our very best to assist.
You’ll receive a tracking number once your order has been sent, so you can keep an eye on its journey. Delivery times can vary depending on your location and any postal delays. While we always aim for a seamless experience, we cannot take responsibility for delays or lost parcels once they’ve been dispatched.
For delivery enquiries, please contact us at contact@thefindpreloved.com.au or via our Contact page.